Haugland Bros. Carpet and Wood Care
Home About Us Bill of Rights Before & After
About Us Carpet Cleaning Floor Restoration Microguard Coatings Deck Restorations Marble & Stone Care Work Request Form
ABOUT US

 

As a purchaser of our services, we recognize that you have certain inherent rights.

We'll list just some of them:

1. Absolutely Sparkling Clean Flooring or surfaces.

2. You are paying for and deserve a professional cleaning delivered by experienced conscientious workmen and that is what we will give you. As a smaller, family owned business, we take pride in controlling the quality of our work.

3. You have the right to be delighted with the job you paid for. If you are not delighted, we return quickly (and I mean quickly) to address your concerns.

4. Everyone you speak to will be friendly and will make this process as easy as possible.

5. You have the right to feel safe and comfortable when we are working in your home.

Our staff is insured and has been with us for years.

Our company has a 35 year sterling, reputation in the community and in our industry. We are guests in your home and will ask your permission as necessary, as the work is processed.


Our company mission is to create cheerleader clients.

We want you to be so thrilled with the whole experience of dealing with us that you are not just satisfied but will gladly refer us to your friends and neighbors.

That's how we've built our business over the last 37 years.

 

We treat you with integrity and respect. After all, we're a Naperville owned and family operated business.

We will run into you at the grocery store, Ace Hardware, or Starbucks!

We want that to be a pleasant experience for both of us.


 

As a smaller, family owned business, we take pride in controlling the quality of our work.

If you are not delighted, we return quickly (and I mean quickly) to address your concerns.

"You are paying for and deserve peace of mind from your experience with Haugland Bros."
Tim Haugland